What is AirtimeSure?
AirtimeSure is a VTU (Virtual Top-Up) platform that allows you to buy and sell airtime, data bundles, pay electricity bills, cable subscriptions, and more, all from one secure wallet. Whether you're recharging for personal use or reselling to earn profit, AirtimeSure makes it fast, easy, and reliable.
Does AirtimeSure support card Payment?
Yes! You can use your Visa or Mastercard debit/credit card to top up your wallet instantly. All card payments are securely processed through trusted gateways with full encryption — so your financial information is always safe and protected.
Can I withdraw funds from AirtimeSure to my bank account?
No — AirtimeSure is designed exclusively for VTU services (airtime, data, bills). Funds added to your wallet must be used for recharges or bill payments and cannot be withdrawn as cash or transferred back to your bank account.
What should I do if I forgot my password?
If you've forgotten your password, simply click on the Forgot Password link in the login screen, and follow the instructions to reset it.
How do I set up an AirtimeSure account?
Setting up an account with AirtimeSure is quick and easy. Simply download the app or visit our website, sign up, and follow the on-screen instructions.
How can I contact customer support?
You can contact our customer support team via email at Support or through the in-app support feature for quick assistance.
Are there any transaction fees?
AirtimeSure does not charge users any extra transaction fees.
However, some services may include minor charges from our third-party API providers — especially for automated services like electricity or cable bill payments. These are not AirtimeSure fees and are transparently displayed before you confirm the transaction.
For airtime and data top-ups, you pay exactly what you see — no hidden charges, no extra deductions.
How long do transactions take to process?
Most transactions on AirtimeSure are processed instantly — including airtime top-ups, data purchases, and bill payments.
In rare cases (e.g. network delays or third-party API issues), it may take a few minutes. If you experience any unusual delay, our support team is always ready to help.
What devices support AirtimeSure?
AirtimeSure works seamlessly on both mobile and desktop devices. You can access the platform through any modern web browser on iOS, Android, Windows, or Mac.
For now, the AirtimeSure mobile app is only available for Android users. iPhone users can still enjoy full functionality via the web platform
How can I add funds to my AirtimeSure account?
You can fund your AirtimeSure wallet easily using any of the following methods:
Bank Transfer – Send money to your unique wallet account number.
Debit/Credit Card – Use your ATM card for instant top-up.
Once payment is made, your wallet is credited automatically within seconds — ready for airtime, data, or bill payments.
How secure is my money with AirtimeSure?
AirtimeSure uses the highest industry standards for security. All transactions are encrypted and we use multi-factor authentication to ensure the safety of your funds.